Artisan Baking Perfection

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, create an account, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, send you marketing communications (with your consent), improve our services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our business, such as payment processors and delivery services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (212) 847-3731.

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using BakeHarmony services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to availability and confirmation. We reserve the right to refuse any order. Payment must be made in full at the time of ordering unless other arrangements have been made. Custom orders require a 50% deposit.

Delivery and Pickup

Delivery times are estimates and not guaranteed. We will make reasonable efforts to deliver orders on time. For pickup orders, items must be collected within 24 hours of the scheduled pickup time unless prior arrangements have been made.

Cancellations and Refunds

Standard orders may be cancelled up to 24 hours before the scheduled delivery or pickup time for a full refund. Custom orders require 48 hours notice for cancellation. Special occasion cakes and custom items are non-refundable within 48 hours of the event date.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of receipt, and we will work to resolve the issue.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect, incidental, or consequential damages.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-3731.

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. BakeHarmony makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or the information contained on the website.

Allergen Information

Our bakery handles wheat, eggs, dairy, nuts, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Please inform us of any allergies when placing your order.

Nutritional Information

Nutritional information provided is approximate and based on standard recipes. Actual nutritional content may vary due to ingredient substitutions, preparation methods, and portion sizes.

Product Variations

As our products are handcrafted, there may be slight variations in appearance, size, and decoration from images shown on our website or in promotional materials. We strive for consistency while maintaining the artisanal quality of our products.

External Links

Our website may contain links to external websites that are not provided or maintained by BakeHarmony. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Professional Advice

The information on this website is not intended as professional dietary or nutritional advice. Please consult with healthcare professionals regarding specific dietary requirements or restrictions.

Contact Us

If you have questions about this disclaimer, please contact us at [email protected] or +1 (212) 847-3731.